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  • Frequently asked questions

Frequently Asked Questions

Questions about the use of CBD (oil)

This depends on the CBD percentage of the product you’ve chosen. We offer CBD products ranging from 2.5% to 40%. Although the recommended amount is clearly shown on our products’ packaging, we recommend starting with a relatively low dose (1 drop). You may increase the dosage depending on your needs. We also recommend using CBD oil daily for a period of at least two weeks, but to give it a serious shot even 4-6 weeks. In addition, it is important to listen carefully to your body in order to figure out whether to increase or decrease the recommended dosage.

The experience of using CBD varies greatly from person to person. This is due to many factors such as weight, age, metabolism and overall health condition. Each individual has a unique sensitivity or tolerance to cannabinoids (the active compounds found in the cannabis plant). When combined with a diet that may not remain consistent, possible medication use, hormones, and emotional stress, it becomes clear how individual dosages and experiences can truly be.

2.5 is considered a light concentration.
5% is considered an average concentration.
10% – 40% is considered a heavy concentration.

We recommend sublingual application of the CBD oil and swallowing the oil after approximately 30 seconds. However, some people are averse to its taste: as such, they may prefer to mix the oil with either juice or food. It’s also possible to opt for our PURE  variety, as this product is known to have a more pleasant taste. Our CBD capsules are completely odourless and tasteless.

We recommend sublingual application of the CBD oil and letting it sit there for at least 30 seconds before washing it down with a glass of water. If you consider the taste of CBD oil unpleasant, it is also possible to either incorporate the oil into a drink or even food. However, this is a less effective way of consuming CBD because a small part of the CBD will be broken down due to the enzymes and juices in the digestive tract (First-Pass effect).

As a webshop, we are not authorised to provide medical advice. Should you have any questions pertaining to medicine use and CBD, we recommend consulting a GP or pharmacist.

It may very well be possible users may build up a tolerance to CBD after a while. This may easily be remedied, however, by not consuming any CBD for a week. Doing so will halt the tolerance build-up and allow you to consume CBD just as before.

When sublingually applied, CBD will be quickly and efficiently absorbed by the mucosal membranes in the mouth. It is vital, however, to let it sit under the tongue for 30 seconds prior to washing it down with a glass of water. CBD oil may also be incorporated into drinks and/or food, although this is a less efficient way of consumption as the stomach breaks down many of the active ingredients.

You cannot get high or stoned if you take CBD oil.

While nature is beautiful in and of itself, it is constantly in flux and ever-changing. As a result, the taste, colour, and structure of CBD oil will vary per batch due to the variety of growth conditions (sun, rain, climate, plant type, soil, etc.) This is also a clear indication, however, that no chemicals or other substances/chemical compounds are added to addle with the extract. As our plants produce different substances depending on the conditions it is grown in, each one will contain a slightly different proportion of cannabinoids, terpenes, and other compounds. The CBD content of all plants is strictly monitored during the entire cultivation and production process. After the extraction process, producers are left with a thick CBD paste whose consistency is determined by the natural waxes of the plant. This is why the visual and olfactory properties may differ between each batch.

Cannabidiol and other cannabinoids are known to be non-toxic. It is therefore not possible to overdose on CBD, and you can safely take as much or as little CBD as you want. While CBD can be taken as needed, we recommend to start with one drop twice a day. By starting off with a small dose, you can gradually increase it until the desired effects have been reached and you have determined your ideal dosage.

Practical information

As long as the CBD oil is kept in a cool, dark place such as a refrigerator, cupboard, or cellar it has a minimum shelf life of one year. CBD oil is best consumed at room temperature.

This is entirely optional. All brands that are offered on CBDsense.com can be kept at room temperature, and their packaging indicates they are best kept in cool, dark places such as cellars or cupboards. All products are perfectly suitable for refrigeration, however, and some users actually prefer chilled CBD oil.

We recommend not to store a CBD product in the refrigerator when taking it daily because CBD should be taken at room temperature. Temperature, light (sun), water and air can change the compounds of the cannabinoids. So make sure you have a good storage place.

Due to the increasing popularity of CBD oil, many producers and manufacturers have entered the market. We understand the wide selection of products may leave consumers overwhelmed. We have therefore conducted much research into the quality and reliability of the most popular brands and only offer the crop of the cream. Our assortment includes the Renova, WedihempJacob HooyEndoca and Cibdol brands.

We have written an article with all the information you need about travelling with CBD and THC oil. Click here to view the article.

All our CBD products are made from carefully selected, high-quality, organically grown plants. After the initial growing period, the flowers of these plants are removed using special equipment. The CBD is then extracted either by means of CO2 (the Raw varieties) and/or by heating (the Pure versions). These processes all take places within hours of harvesting the plants to guarantee a fresh, pure, and reliable product. Our various CBD products are all produced using the thick CBD paste resulting from this laborious and time-consuming production process. Because it’s so labour-intensive, and plants only produce a relatively small amount of pure CBD, these products are not cheap.

There is no unequivocal answer to this question. Generally, most health insurance companies do not currently cover CBD products. That being said, more and more of our customers have stated they managed to accomplish this. Once it becomes clear which health insurance companies do consistently cover CBD products, we will immediately make this information known and state it on our website.

Consumers are responsible for understanding and complying with local laws and regulations regarding the purchase, possession, and use of CBD products. This includes being aware of any legal THC limits in your jurisdiction. It is important to perform due diligence to ensure compliance with all applicable laws and THC limits.

The company is not liable for any legal issues or consequences arising from the purchase or use of CBD products that do not comply with local laws, regulations, or THC limits. We also reserve the right to cancel orders that may violate these regulations.

Our online CBD store

International deliveries are made done by DPD or UPS (UK).  These are fully trackable courier services. You will receive up to date tracking on your order and its journey to you.

Click here to check the shipping rate for your country and see the order amount you need to reach for free shipping.

Since you’ve made it this far, the answer is, of course, from us! On CBDSense, you will find our complete and extensive assortment of CBD products. While we offer a variety of products, we only offer you the cream of the crop as good, reliable service is paramount to us. While everyone appreciates having a lot of options to choose from, we understand this can be somewhat overwhelming and confusing – you may even ask yourself why there are so many brands to begin with! In the following article, we explain exactly what CBD is and does in layman’s terms. Please note, however, that we are a webshop and not authorised to provide medical advice pertaining to CBD usage.

CBD concentrations/strengths
Our products vary in terms of CBD percentage and range from 2.5 to 40% CBD. The Renova, Wedihemp and Jacob Hooy products containing 2,5%, 2.75% and 3%  CBD are perfectly suitable for children and even pets. Generally speaking, a product’s price reflects the amount of CBD it contains.  

Children, pets: 2.5-3%
Average concentration: 5-6%
High concentration: 10-40%
The highest concentration we offer: 40%

Payments can be made using iDEAL, Mistercash/Bancontact, or bank transfer. We also accept all major credit cards such as Visa, Mastercard and Maestro. We have provided more information about payment methods on our payment page. Should you have any more questions pertaining to payment methods or the status of your order, please don’t hesitate and send a message to our customer service team!

After placing your order, you may decide to opt out of the purchase. This may be done by returning your order to us within 14 days of delivery. Our return policy is as follows:

  • Please refrain from sending us a product that has already been opened. As all of our products are sealed, we are unable to reimburse you for any items that have been opened and/or tampered with.
  • Once we have received the item and you have met our requirements, we will reimburse you within 14 days (usually within two days).
  • Enclose a note stating your name and order number to your purchase.

Please send the item you wish to return to:

CBDsense.com returns
Laan ten Roode 2
5711 GC Someren
The Netherlands

Absolutely! Your order will be dispatched in a discreet box without identifiable vendor/sender information.

You have probably already used it once or it is now unavailable due to a sale on the website. In general, the following applies: percentage discount codes cannot be used with one order or with a sale / discount promotion where the products are already discounted on the website. Multiple discount codes of loyalty points can be used with one order. Most discount codes can be used once, so if you have already used them once with an order, they cannot be used again, with the exception of the regular customer VIP discount. The VIP discount cannot be used in combination with other discount codes or with a sale where the products on the website are already discounted.

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